Job Title: Hospital Billing and Claims Application Analyst
Company Name:
Deloitte
Location:
Jacksonville, FL
Position Type:
Full Time
Post Date:
01/24/2026
Expire Date:
02/23/2026
Job Categories:
Advertising/Marketing/Public Relations, Architectural Services, Computers, Software, Construction, Mining and Trades, Consulting Services, Engineering, Information Technology, Internet/E-Commerce, Sales, Science, Quality Control, Research & Development, Medical, Web Technology
Job Description
Hospital Billing and Claims Application Analyst
Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Resolute Hospital Billing Analyst Project Delivery Specialist, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals
Work you'll do/Responsibilities
Support Epic enterprise implementation for a large academic medical center and health system in the Southeast region.
Conduct Epic Hospital Billing application build, testing, refinement, and issue resolution, as well as coordination with operational stakeholders to ensure fulfillment of requirements and support of less experienced client analysts
Develop system design, including functional specifications and strategies, based upon the analysis of specific operational needs
Analyze operational requirements and system capabilities to propose effective solutions
Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
Performs unit, system, and integration testing per standards and document outcomes
Work with Application Team to ensure applications are well supported and implementations are properly executed
Follow defined standards, promote best practice principles, and participate in change control process
Optimize, maintain and support application/system as required
Participate effectively as a team member to achieve team goals and objectives
Provide on-call support, troubleshoot and resolve production support issues during Activation
Identify potential issues and refer more complex issues to appropriate level of support
Build rapport and promote teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan
Meet application deliverables, project timelines, and delivery weekly status reporting
Drive timely project and data tracking with input of weekly time tracking
Perform other related duties assigned by supervisors
The Team
AI & Engineering (AI & E) team delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our AI & E team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications Required
Current Epic Resolute Hospital Billing Certification
Deep Epic Resolute Hospital Billing application expertise
Experience with other Epic Revenue Cycle applications
5+ years of recent experience with Epic implementations
Demonstrated experience across the full Epic implementation lifecycle (including design, build, testing, activation and go-live stabilization support)
Ability to drive timely completion of build and testing tasks, and serve as a resource / lead for less experienced analysts
Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering or related IT discipline; or equivalent experience
Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
Demonstrative understanding of technical documentation
Effective verbal and written communication skills
Self Motivated, highly-organized and detail oriented skills are required
Superior communication and customer service abilities
Team player with the willingness/ability to work in a collaborative environment
Must be able to operate independently or with minimum supervision
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
Preferred Qualifications
Strong desktop skills including Word, Excel, PowerPoint
Work Experience/Direct Knowledge of clinical area or business area to be supported
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
